An example of truly dismal customer service.. Chris O’Shea Group Chief Executive Centrica plc Millstream Maidenhead Road Windsor SL4 5GD 13 th February 2021 Dear Mr O’Shea British Gas HomeCare – Agreement No. xxxxxxxxxx-xxxx I am writing to you with regard to the service being provided by your British Gas HomeCare division. We had a new boiler fitted by British Gas in 2001 and have paid for British Gas HomeCare to cover Central Heating, Plumbing and Drains and Home Electrical since then, without a break as far as I can recall. Currently we pay an annual subscription of £290.76 and an excess of £50 per visit for the security of knowing we will have a range of domestic breakdowns attended to promptly. We have used the service a number of times and usually found response times, outcomes and the professionalism of your personnel to be satisfactory or better. We have recommended the service to friends and relatives. On January 3 rd this year we reported to HomeCare - via
Whilst making the most of forty-eight Twitter-free hours - actually, I (temporarily) deactivated my account on Sunday evening - I’ve realised there’s no outlet for intemperate rants about the endless succession of bloody irritating, if not infuriating, stories in the news, not least courtesy of the official state broadcaster, the (#DefundThe..) BBC. So, methinks, let’s update the blog! Delighted to see that ‘Sir’ – I do hope that boat has sailed! – Lewis Hamilton has decided to add being an ‘anti-vaxxer conspiracy theorist’ to his portfolio of achievements, alongside race-baiting supporter of the anarcho-Marxist BLM organization. He may have deleted the message saying he hadn’t read the material, so he’s either a dolt or simply got caught being a pillock! And, regards ‘taking it up the ‘knee’’, our Lewis’ll be making damn sure that the half dozen F1 drivers who ARE standing up against compulsory breast-beating and the wearing of hair-shirts get as much negative exposure as he